ITGONYC / ON-CALL / MOBILE / FIVE BOROUGHS + LONG ISLAND

IT SUPPORT,
DISPATCHED.

On-call technicians for homes and businesses across NYC and Long Island. We come to you — or pick your device up and bring it back fixed.

Open a Ticket Call 347-549-9059

SAME-DAY DISPATCH · FLAT QUOTES · NO LONG CONTRACTS

STN 01 / WHY US

BUILT ON SHOWING UP.

No call centers, no runaround. A tech who knows your setup, a price you approved first, and a truck that actually arrives.

01 / DEPLOY

Techs ready to roll

Experienced technicians on call across the city. Book it, and a unit is dispatched to your door.

02 / QUOTE

Flat quote first

You approve the price before any work starts. No surprise invoices, no hourly creep.

03 / MOBILE

We travel to you

On-site anywhere in NYC & Long Island — or we pick up your device and return it working.

STN 02 / CAPABILITIES

ONE NUMBER. EVERY FIX.

Support

  • Computers
  • Phones
  • Printers
  • Software
  • Virus removal

Business IT

  • Servers
  • Networks + Wi-Fi
  • M365 / Workspace
  • Backups
  • Cloud + DNS

Deploy & Build

  • Computer rollouts
  • Server setup
  • Security cameras
  • Office moves
  • POS systems

Digital Growth

  • Websites
  • Social media
  • Amazon / Etsy
  • AI setup
  • Training
Full Service Catalog

STN 03 / COVERAGE GRID

FIVE BOROUGHS. ONE ISLAND.

On-site dispatch across the entire grid. Remote support anywhere you are.

ManhattanBrooklynQueens The BronxStaten IslandNassauSuffolk

ON-SITE · PICKUP + RETURN · REMOTE

STN 04 / RATE CARD

PRICED LIKE A PARTNER.

Manhattan MSPs bill enterprise rates for the same work. We keep it flat, month-to-month, and honest.

Pay as you go

On-Call

$79/HR

Remote · on-site from $129/hr

Business

Core

$89/USER·MO

Unlimited helpdesk + patching

Residential

HomeBase

$39/MO

Whole-household cover

See Full Pricing

STN 05 / FINAL STOP

SOMETHING DOWN?

Call it in. A tech picks up, quotes it flat, and gets moving.

347-549-9059
Open a Ticket
© 2026 ITGONYCNYC + LONG ISLAND347-549-9059

CATALOG / 26 SERVICES / ONE DISPATCH LINE

EVERY FIX,
ON THE BOARD.

If it plugs in, connects, or sells online — we handle it. On-site, by pickup, or remote.

SUPPORT ON DEMAND

SVC-001

Computer Support

Mac or PC — slowdowns, crashes, upgrades, tune-ups.

SVC-002

Phone Support

iPhone & Android setup, transfers, sync, and rescue.

SVC-003

Printer Support

Install, share, un-jam, and make it print every time.

SVC-004

Software Support

Installs, licenses, updates, and app troubleshooting.

SVC-005

Virus & Malware Removal

Clean infections, lock it down, keep your data.

SVC-006

Data Recovery

Failing drives and deleted files — recovered when possible.

SVC-007

Remote Support

Secure screen-share fixes in minutes, anywhere.

BUSINESS IT

SVC-101

Server Support

Keep the box that runs your business healthy.

SVC-102

Server Setup

New servers built, racked, and configured right.

SVC-103

Network Support

Routers, switches, VPNs — diagnosed and stabilized.

SVC-104

Wi-Fi & Mesh Setup

Kill the dead zones across the office or the house.

SVC-105

M365 Setup & Support

Microsoft 365 migration, admin, and daily support.

SVC-106

Google Workspace

Gmail, Drive, and Meet — set up and managed.

SVC-107

Email Migration

Move mailboxes without losing a single thread.

SVC-108

Backups

Automatic, tested, restorable. The boring lifesaver.

SVC-109

Cloud Support

Storage, sync, and cloud apps that behave.

SVC-110

DNS & Domains

Records, routing, and email deliverability handled.

SVC-111

VoIP Phone Systems

Business lines that ring on every device.

SVC-112

Cybersecurity Checkup

Find the open doors before someone else does.

DEPLOY & BUILD

SVC-201

Computer Deployment

Fleets imaged, configured, and on desks by Monday.

SVC-202

Office Moves & Buildouts

Whole setups torn down, moved, and lit back up.

SVC-203

Security Cameras

CCTV planned, mounted, and viewable on your phone.

SVC-204

POS Systems

Registers, card readers, and receipt flow for retail.

SVC-205

Smart Office & Home

Locks, displays, sensors — connected and simple.

SVC-206

Equipment Sourcing

We spec it, buy it right, and stand it up.

DIGITAL GROWTH

SVC-301

Websites

Fast, modern sites that make the phone ring.

SVC-302

Social Media

Profiles set up, connected, and posting-ready.

SVC-303

Amazon Setup

Seller account, listings, and fulfillment basics.

SVC-304

Etsy Setup

Shop opened, branded, and ready to sell.

SVC-305

Shopify Setup

Your own store, payments to products, live.

SVC-306

AI Setup

Practical AI tools wired into your daily workflow.

SVC-307

Training

Patient, plain-English sessions for you or your team.

Open a Ticket See Pricing
© 2026 ITGONYCNYC + LONG ISLAND347-549-9059

RATE CARD / FLAT / MONTH-TO-MONTH

HONEST NYC
PRICING.

Typical NYC managed-IT runs $175+ per user. We built our rates to beat that — without cutting what matters. Every job gets a flat quote you approve first.

ON-CALL RATES

Phone EstimateTell us what's wrong. We quote it flat.$0
Remote SupportSecure screen-share fix. 30-min minimum.$79/hr
On-Site VisitAnywhere in NYC & Long Island. First hour minimum.$129/hr
Pickup & BenchWe collect your device, fix it, and return it. Parts extra.$149 flat
After-Hours DispatchNights & emergencies, when you need it now.$189/hr

IF WE CAN'T FIX IT — THE DIAGNOSIS IS FREE

HomeBase

Home

$39/MO

Per household

  • Unlimited remote support for everyone at home
  • Annual on-site tune-up included
  • Member on-site rate $99/hr
  • Priority scheduling
Start HomeBase
Business

Core

$89/USER·MO

3-user minimum

  • Unlimited remote helpdesk for your team
  • Patching, updates & monitoring
  • M365 / Workspace administration
  • Managed backup checks
  • Member on-site rate $99/hr
Start Core
Business

Complete

$159/USER·MO

3-user minimum

  • Everything in Core
  • On-site visits included — no hourly
  • Endpoint security & email protection
  • Same-day priority response
  • Quarterly planning session
Start Complete
Managed ServerMonitoring, patching & backup checks per server.+$99/mo
Managed NetworkFirewall, switches & Wi-Fi watched and maintained.+$79/mo
Security Camera CloudStorage & health checks for your CCTV.+$29/mo

MONTH-TO-MONTH · CANCEL ANYTIME · SAME TECH, EVERY TIME

Get a Flat Quote
© 2026 ITGONYCNYC + LONG ISLAND347-549-9059

DISPATCH / OPEN A TICKET

CALL IT
IN.

TALK TO A TECH

Fastest route — call or text. A technician answers, not a menu.

347-549-9059
Hours7 days · 8am–8pm ET
After-hoursEmergency dispatch available
CoverageAll five boroughs + Nassau & Suffolk
ModesOn-site · pickup & return · remote
© 2026 ITGONYCNYC + LONG ISLAND347-549-9059