RATE CARD / IT support & computer repair prices in NYCHonest NYC
pricing.

Managed IT in New York is often quoted at $100–$250 per user per month. We built our rates to come in under that without cutting what matters. Every job gets a flat quote you approve first.

On-call rates

Phone EstimateTell us what's wrong. We quote it flat.$0
Remote SupportSecure screen-share fix. 30-min minimum.$79/hr
On-Site VisitAnywhere in NYC & Long Island. First hour minimum.$129/hr
Pickup & BenchWe collect your device, fix it, and return it. Parts extra.$149 flat
After-Hours DispatchNights & emergencies, when you need it now.$189/hr

IF WE CAN'T FIX IT — THE DIAGNOSIS IS FREE

HomeBase

Home

$39/MO

Per household

  • Unlimited remote support for everyone at home
  • Annual on-site tune-up included
  • Member on-site rate $99/hr
  • Priority scheduling
Start HomeBase
Business

Core

$89/USER·MO

3-user minimum

  • Unlimited remote helpdesk for your team
  • Patching, updates & monitoring
  • M365 / Workspace administration
  • Managed backup checks
  • Member on-site rate $99/hr
Start Core
Business

Complete

$159/USER·MO

3-user minimum

  • Everything in Core
  • On-site visits included — no hourly
  • Endpoint security & email protection
  • Same-day priority response
  • Quarterly planning session
Start Complete
Managed ServerMonitoring, patching & backup checks per server.+$99/mo
Managed NetworkFirewall, switches & Wi-Fi watched and maintained.+$79/mo
Security Camera CloudStorage & health checks for your CCTV.+$29/mo

Websites, flat.

Custom sites for New York businesses. You own it. Care plans are optional and month-to-month.

Design yours live →
StarterUp to 5 pages, tap-to-call, local SEO, live in ~7 days$499
ProUp to 12 pages, booking, galleries, neighborhood pages$999
StoreOnline store with up to 25 products loaded$1,499
Care plansHosting, security, backups, monthly edits$29–$149/mo

Run the numbers.

Slide to your team size and compare against what you're paying (or being quoted) now.

ESTIMATED ANNUAL DIFFERENCE
$0
Your plan / month$0
Comparison / month$0
On-site visits$99/hr member rate

Estimate only. The comparison range ($100–$250/user/mo) reflects published NYC small-business managed-IT pricing; your quote depends on your setup.

Get my flat quote →

MONTH-TO-MONTH · CANCEL ANYTIME · SAME TECH, EVERY TIME

COMPARE / WHO TO CALL WHEN IT BREAKS

Posted prices. Compared.

Most NYC IT shops make you call for a number. Here's how that stacks up against what we do.

VS
What mattersITGoNYCBig-box store tech deskTypical NYC managed IT firmApp-marketplace freelancer
Prices posted before you callYes: $79 · $129 · $149Sometimes: Some servicesNo: Quote onlySometimes: Varies by pro
Flat quote before any workYes: Every jobSometimes: VariesSometimes: Projects onlySometimes: Varies
Comes to you the same dayYes: 5 boroughs + LISometimes: Scheduled visitsSometimes: Contract clientsSometimes: If someone's free
Pickup and returnYes: Included, $149 flatNo: Carry it inNo: RarelySometimes: Varies
Homes and small businessesYes: BothSometimes: Mostly homesNo: Mostly bigger officesSometimes: Varies
No long contractYes: Month-to-monthYes: Per jobNo: Often annualYes: Per job
Book a call onlineYes: Live calendarSometimes: VariesNo: Sales call firstYes: In the app
Same local tech who knows your setupYes: YesNo: Whoever's on shiftYes: Assigned teamNo: Rarely

What's typical, based on New York competitors' public websites and service pages, Oct 2026. Individual providers vary — ask anyone you're considering these same questions.

DISPATCH / OPEN 7 DAYS

Want a number?

Tell us what's going on. We'll quote it flat before anyone touches anything.

347-549-9059

Or email support@itgonyc.com