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INDUSTRIES / MEDICAL & DENTAL OFFICES / NYC + LONG ISLAND
IT support for
medical & dental offices.
Front desk, operatories, imaging, and the practice software all have to work before the first patient walks in. We keep them running and help you cover the HIPAA security basics.
The HIPAA Security Rule expects every practice to know where patient information lives, protect it with reasonable safeguards, and be able to restore it after a failure. For a small office that means encrypted computers, unique logins, a backup that's actually tested, a separate Wi-Fi network for patients, and a record of the risks you've looked at.
We handle the hardware and network side: workstations for your practice-management and imaging software, sensors and printers, the server or cloud backup, and the firewall. When something is the software vendor's problem, we get on the phone with them so you don't have to.
What we set up for medical & dental offices
- Workstations that are ready at 8am. Front-desk and operatory computers patched, monitored, and set up for your practice-management and imaging software.
- Backups you've actually restored. Local and offsite copies of your patient database and images, checked on a schedule, so a dead drive or ransomware isn't the end of the week.
- Separate networks. Staff, imaging equipment, and patient Wi-Fi kept apart, so a guest's phone never shares a network with your records.
- Logins and encryption. Unique accounts, automatic screen locks, and encrypted laptops and drives, the core of the Security Rule's technical safeguards.
- A risk review on paper. A plain written review of where patient data lives and what protects it, to support your own HIPAA risk analysis.
Where we work
On-site across Manhattan, Brooklyn, Queens, The Bronx, Staten Island, Nassau County, Suffolk County, and remotely anywhere.
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FAQ / MEDICAL & DENTAL OFFICES
IT for medical & dental offices, answered.
Who provides IT support for medical & dental offices in NYC?
ITGoNYC supports medical & dental offices across Manhattan, Brooklyn, Queens, the Bronx, Staten Island, and Nassau and Suffolk County: on-site, remote, or on a monthly plan from $89 per user. Call or text 347-549-9059 for a free estimate.
Can you help us with HIPAA?
We cover the technical side: encryption, access controls, backups, network separation, and a written review of how patient data is stored and protected. HIPAA compliance is the practice's responsibility overall, and we give you the documentation to support it.
Do you support dental imaging and practice software?
We support the computers, networks, sensors, and printers that run software like Dentrix, Eaglesoft, and Open Dental, and we coordinate with the vendor when the issue is in their software.
Do you sign business associate agreements?
Ask us when you book. If your practice needs a BAA for the work we'll do, tell us up front so it's in place before we touch any system with patient data.
How much does IT support cost?
Estimates are free. One-off work is $79 an hour remote and $129 an hour on-site. Monthly business plans start at $89 per user (3-user minimum), month-to-month with no contract.
DISPATCH / OPEN 7 DAYS
Medical office IT, handled.
Free estimate, flat quote, month-to-month. Call or text and talk to a tech.
347-549-9059Or email support@itgonyc.com